Online Social Optimization
October 29th, 2009

Google Endorses Reputation Management, Says Stop Asking Them To Remove Content

But it’s interesting to see Google offering tips about how to “get stuff that you want people to see to outperform the stuff you don’t want them to see.” Reputation management can sometimes be a hot-button issue — some people believe it’s unethical to create and optimize content for the express purpose of pushing negative content out of sight. Google’s endorsing it in today’s blog post, and offering suggestions for how to make it happen.I also suspect, from reading the blog post, that Google is trying to do some pre-emptive customer service here. You can imagine the amount of emails and perhaps phone calls Google gets from people who are upset about what they see when they Google themselves. The blog post basically says, Would you stop asking us to clean up the search results mess you don’t like?

via Google Endorses Reputation Management, Says Stop Asking Them To Remove Content.

by unruh | Posted in Recognition Economy | Comments Off | Tags:

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